Maintenance & support

Your site keeps
running and safe.

A site is not a piece of furniture: certificates expire, packages get security holes, and a backup nobody has ever restored is not a backup. For a fixed monthly fee I keep on top of that, small text changes included. Cancel any month.

Sound familiar

What goes wrong without maintenance.

01

Expired certificate

Visitors get a red warning from their browser before they see your site. Google penalises it, customers leave immediately.

02

No working backup

Something does get written away, but nobody has ever tested whether you can restore it. You find out at the worst possible moment.

03

Security holes

Outdated packages are the most used way in for abuse. If customer data sits in there, it is a GDPR problem too.

04

Nobody notices it is broken

Without monitoring you hear from a customer that your site is down, usually a day later than you would like.

05

Forms that go quiet

Enquiries end up in the spam box or nowhere at all. The revenue you miss because of it never shows up in your figures.

06

Small changes never happen

A price, an opening time, a team member who left. If each one needs a quote first, it simply does not get done.

How it works

What happens every month.

01

Updates and security

Framework and packages updated, vulnerabilities patched and SSL renewed automatically.

02

Backups that are tested

Daily backup of files and database, with a real restore test now and then. Otherwise you do not know whether it works.

03

Monitoring

Your site is continuously checked for availability and load time, so usually I know before you notice. I pick up recovery during office hours; if you want guaranteed response times outside them, we agree that separately.

04

Small changes

Text, prices, photos, an extra page: small edits are included. Bigger work I quote separately, always up front.

What you get
  • Fixed monthly fee, cancel any month
  • Updates, backups and monitoring
  • SSL and domain management handled
  • Hosting inside the EU
  • Small text changes included

Even if I did not build the site, I will look at whether I can take over the maintenance. If it runs on something I cannot stand behind, I say so honestly.

Frequently asked questions
What does maintenance cost exactly?
A fixed monthly fee per site, which you hear as soon as I know how big the site is. External costs like hosting and domain are passed on at cost price, so you see where your money goes.
Am I tied to anything?
No, cancel any month. Your code and your hosting are in your name, so leaving does not cost you a migration.
Do you maintain WordPress sites too?
To a limited extent. For existing clients I keep WordPress sites up to date; if a site is so outdated that maintenance becomes mopping with the tap running, I would rather say that replacing it is cheaper.
What about hosting?
Hosting runs on your own account or, if you prefer, on mine. Either way inside the EU, so you need no explanation about transfers to the US for GDPR.
What is not covered?
New functionality, new pages with their own design or a redesign. I quote that separately at a fixed price, so you never get a surprise on the monthly invoice.
Let's build

Tell me what you
want to build.

A half-hour call. You get an honest answer about what it costs, how long it takes and whether building it is smart at all.

Bas Voets · Webframer
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Maintenance & support · cancel monthly · Webframer